We’ve put together some quick links to help you manage your account, including making a payment or filing a claim. Also, be sure to check out our Frequently Asked Questions (FAQs) area below for more information.
This is a risk management service for our members. Email losscontrol@hortica.com, call 800-851-7740, or follow the link to fill out the request form.
You may still have some questions about your coverage and policies. Here’s a list of some of the most common questions we receive and their answers. If you still need help, call us at 800-851-7740.
Your account number is in the top right corner of your bill.
Go to our website to access our quick pay service.
Give us a call at 800-851-7740 and we’ll be happy to help you out.
Hortica
PO Box 8017
Stevens Point, WI 54481-8017
Sentry Insurance
Remittance Processing P4007A
1800 North Point Drive
Stevens Point, WI 54481
Visit our website to enter your information. Your account number is in the top right corner of your bill. Enter only the numbers before the “-“ and use the ZIP code that’s shown on your invoice. While we don't accept credit or debit cards, you can make one-time ACH payments online or call 800-851-7740.
You need to complete a new bank authorization form. Download the form here. You can e-mail it to billingservices@hortica.com or fax it to 618-655-2511.
You can e-mail billingservices@hortica.com or call us 800-851-7740.
If a claim is not opened, we’ll advise you or your agent that a claim would need to be opened to complete a coverage review. If a claim is opened, we provide a coverage review based on the details obtained.
It’s best to speak with your agent for details.
Fill out our Loss Control form to receive this information.
Give us a call at 800-851-7740 and we’ll be happy to help you out.