SMALL PHONE
PHONE
TABLET
DESKTOP
LARGE DESKTOP
XL DESKTOP

How to train your staff to make safety a top priority

Added December 18, 2024
two women working in floral shop

Cultivating a culture of safety at your business is critical—especially given the inherent safety risks your employees face every day, just by virtue of working in the horticultural industry.

One of the most effective ways for you to help create a safe work environment is through robust training programs that promote awareness, caution, and responsibility.

When you prioritize comprehensive training, you can help reduce accidents at your business and create an environment where your employees actively work to protect themselves, their coworkers, and your customers.

Are you covered for the unique risks you face?
Request a quote

The LEAD workplace safety model

Building a strong safety culture starts with leadership commitment. Leaders like you can reinforce that safety is more than a checkbox—it’s a core business value.

The LEAD safety model, developed by Mark Griffin, identifies essential skills for effective safety leadership:

  • Leverage: Recognize achievements, provide clear guidance, and coordinate work effectively

  • Energize: Inspire and support associates as they develop new safety skills

  • Adapt: Learn from past experiences to enhance safety resilience

  • Defend: Foster vigilance, monitor practices, and promote accountability

So what does this look like in action? Reinforce the LEAD model by:

  • Conducting regular safety meetings: Discuss new procedures, review incidents, and address potential hazards.

  • Creating visible reminders: Place safety reminders in common areas and work zones to keep safety top-of-mind throughout the day.

  • Promoting open communication: Encourage employees to report hazards and join safety discussions without fear of reprimand. Provide anonymous reporting channels for unsafe practices, and reward consistent safe behavior with a recognition program designed in consultation with your human resources and legal professionals.

Owners, managers, and supervisors set the tone by visibly demonstrating a dedication to safety—whether through regular check-ins, addressing concerns promptly, or actively participating in training sessions.

Developing a comprehensive training program

Clear, measurable objectives are crucial for an effective safety training program.

Start by conducting a needs assessment to identify potential hazards and specific training requirements for each role. Understanding the unique safety challenges each job presents ensures the training each employee receives is relevant and targeted.

Combine classroom sessions, hands-on demonstrations, simulations, and online courses to help create effective safety training that accommodates diverse learning styles.

Engaging methods—such as role-playing, case studies, and group discussions—boost retention, especially for specific scenarios and safety concerns. Tailor training to risks workers often encounter in your industry, such as equipment handling, slip-and-fall hazards, and chemical safety. Offer regular refreshers to help maintain skills and reinforce best practices.

Core training topics to cover include:

safety cone near greenery

Hazard identification

Recognize potential risks specific to horticultural work, such as pesticide handling and equipment operation.

Pair of gloves and safety glasses

Personal protective equipment (PPE):

Provide gloves, eye protection, and other PPE to employees, and train them on proper usage of the equipment.

sprinkler and fire

Emergency procedures

Establish protocols for immediate response to injuries and hazardous situations.

shipping boxes stacked

Safe work practices

Emphasize proper lifting techniques, ergonomic tool use, and safe equipment handling.

Evaluating and improving training

Safety regulations and best practices evolve, so ongoing evaluation is essential to keep training relevant and effective.

Key steps for improvement:

two people planting flowers in pots outdoors

1. Pre- and post-training assessments

Measure employee knowledge before and after training to identify gaps and reinforce learning.

two people arranging flowers in warehouse

2. Feedback and evaluation

Collect feedback from employees and supervisors to assess the training’s impact and make necessary adjustments.

woman with clipboard next to flowers

3. Data analysis

Track workplace incidents and analyze trends to identify areas needing further focus or training.


Empowering teams to help create a secure and productive workplace

Investing in robust, evolving training is one of the most effective ways to help protect your employees and your bottom line.

A well-trained, safety-conscious workforce not only helps prevent accidents, but it also promotes an environment where everyone can perform their duties confidently and securely.

You don’t have to create a safety plan alone. If you’d like assistance with training resources, claims analyses, workshops, and on-site consultations to help identify and mitigate risks, contact us. Our Safety Services team is here to help you and your business.

Related links:
Lightning above greenhouses

Safeguard Your Business From Severe Weather

Don’t leave to chance the survival of your horticultural business from natural disasters or severe weather. You can prep for these events with proper planning. We have three steps to help guide you.
Learn more
two men in a greenhouse discussing flowers

Protect your horticultural business from top risks

To provide the best possible protection, tailor your insurance coverage to reflect the risks you face. Here are six top horticultural business risks and the coverages that can help reduce losses.
Link to article
Person wearing gloves cleaning plants

5 steps to a successful safety audit

You might not see all the risks lurking in your horticultural business. Routine reviews can identify overlooked, everyday hazards—and give you the chance to mitigate them before trouble strikes.
Link to article

The information in this article is for informational or entertainment purposes only. View our disclaimer by going to terms and conditions and clicking on Learning Center disclaimer in the table of contents.